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36" Electric commercial food warmer features 2 installation methods of screw-on hanging type & free-hanging type for flexible installation, along with 1000W heating tube for effective yet constant heating, suitable for commercial use such as restaurants, catered events, buffets, etc. to keep dishes at ideal serving temperature.
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Notice: Please do not touch the warmer while it is heating since there is a risk of scalding.
Shipping Disclaimer: Due to the size and weight of this product, it may be shipped in multiple packages. Packages may be delivered separately by the carrier.
1. Please confirm if the power supply of circuit is normal. Is the plug has been correctly and completely plugged in the socket. You could try to plug other electronics in the socket. If other work, that means the heater is defective.
2. Then please check if there is any marks caused by burning on the heating tube surface. If the surface is damaged, broken or perforated, it is considered damaged and the heating tube needs to be replaced. You could take a picture of the heating tube and send it to us to have a check if you are not sure its condition.
3. If 2 conditions above are both fine, it means that the switch or internal wiring is damaged. Disassemble the electrical junction box (please make sure the heating lamp is unplugged) and visually observe whether the wires and connectors are burnt or broken. If they are, please have them replaced. If not, please replace the switch
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