{"id":1710142586925,"title":"YesHom 20' Aluminum Telescoping Flagpole Wheel Stand Set","handle":"20-aluminum-telescoping-flagpole-wheel-stand-set","description":"\u003cp\u003eThis is a brand new YesHom \u003cstrong\u003e20' aluminum telescoping flagpole kit with a\u003c\/strong\u003e\u003cstrong\u003ell-steel tire stand\u003c\/strong\u003e. Telescoping flagpole without ropes or pulleys design and freely rotating brackets prevent your flag to be wrapped in blustery day. This flag pole kit is great for international team sodality, company tour, colleague camping, tailgate party, family outing or any other team expeditionary activities. It's perfect to show your strong patriotic spirit, team spirit, brave and tough spirit everywhere in the world. Our flagpole kit is also good for attracting attention to publicize your excellent company and outstanding team with your team flag.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003e\u003cspan color=\"#000000\" style=\"color: #000000;\"\u003eFeatures:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eBrand: YesHom \/li\u0026gt;\n\u003c\/li\u003e\n\u003cli\u003e5 sections \u003cstrong\u003e16 Gauge(1.29mm Thickness) Rustproof Aluminum Flag Pole\u003c\/strong\u003e\n\u003c\/li\u003e\n\n\u003cli\u003eFirst \u0026amp; second section can hold up to 3' flag, totally fly \u003cstrong\u003e2 \u003c\/strong\u003eflags at the same time\u003c\/li\u003e\n\n\u003cli\u003eEasy set up in minutes with rotating lock between each sections\u003c\/li\u003e\n\n\u003cli\u003eGold ball finial to mount on the top of the flag pole\u003c\/li\u003e\n\n\u003cli\u003ePVC sleeve for sticking the pole into the ground\u003c\/li\u003e\n\n\u003cli\u003eHeavy duty all-steel tire stand for stabilizing the flagpole\u003cbr\u003e More effective than other sellers' tire stands to prevent the flagpole from being blew down by wind.\n\u003c\/li\u003e\n\n\u003cli\u003eOther heavy objects will be recommend to press the stand when no car to use in blustery day.\u003c\/li\u003e\n\n\u003cli\u003eConvenient to carry to everywhere.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n \n\u003ctable border=\"1\" bordercolor=\"#030303\" cellpadding=\"0\" cellspacing=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd width=\"264\"\u003e\n\u003cdiv align=\"center\"\u003eElongate Flag Pole Size:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd width=\"187\"\u003e\n\u003cdiv align=\"center\"\u003e240 6\/7\"L x 2 1\/6\"D\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bgcolor=\"#EAEAEA\"\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eRetractile Flag Pole Size:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e60-3\/4'' L x 2-1\/6\" D\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eThe Base of Tire Stand:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e15-3\/4\" L x 6\" W\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bgcolor=\"#EAEAEA\"\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eBase Ring of Tire Stand:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e2-9\/16\" Dia.\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eCircular Cylinder of Tire Stand:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e2-3\/8\" Dia. x 15-5\/8\"H\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: center;\"\u003eTire Stand Inner Diameter\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e2-2\/5\" (61mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: center;\"\u003eTire Stand Outer Diameter\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e2-5\/9\" (65mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bgcolor=\"#EAEAEA\"\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003ePVC Sleeve:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e2-1\/8\"Dia. x 19-1\/2\"L\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eAmerican National Flag:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e\u003cspan color=\"#000000\" style=\"color: #000000;\"\u003e3' x 5'\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003cp\u003e\u003cstrong\u003ePackage Contents:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1x Flag Pole\u003c\/li\u003e\n\n\u003cli\u003e1x Gold Ball Finial (free gift)\u003c\/li\u003e\n\u003cli\u003e1x American National Flag (free gift)\u003c\/li\u003e\n\n\u003cli\u003e1x Durable Steel Tire Stand\u003c\/li\u003e\n\n\u003cli\u003e1x PVC Sleeve\u003c\/li\u003e\n\u003cli\u003e1x Instruction\u003c\/li\u003e\n\n\u003c\/ul\u003e\n\u003cp\u003e**Please Note: \u003cbr\u003e 1.We suggest a hole deeper than 19-1\/2\" for the pole to secure it more firmly.\u003cbr\u003e 2.the items may be delivered separately or in different time manner for better transit protection.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e3.Install the flagpole with the PVC Sleeve into the tire stand for more stable.\u003c\/p\u003e","published_at":"2019-05-09T03:37:11-07:00","created_at":"2019-03-26T06:26:07-07:00","vendor":"YesComUSA","type":"Flag Poles","tags":["Flag Poles","Gardening \u0026 Outdoor Living","Price_$100 to $200"],"price":10599,"price_min":10599,"price_max":10599,"available":true,"price_varies":false,"compare_at_price":10199,"compare_at_price_min":10199,"compare_at_price_max":10199,"compare_at_price_varies":false,"variants":[{"id":14794024517677,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"YES1564","requires_shipping":true,"taxable":true,"featured_image":{"id":5140107067437,"product_id":1710142586925,"position":1,"created_at":"2019-03-26T06:26:07-07:00","updated_at":"2019-03-26T06:26:07-07:00","alt":null,"width":600,"height":600,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__1.jpg?v=1553606767","variant_ids":[14794024517677]},"available":true,"name":"YesHom 20' Aluminum Telescoping Flagpole Wheel Stand Set","public_title":null,"options":["Default Title"],"price":10599,"weight":7257,"compare_at_price":10199,"inventory_quantity":94,"inventory_management":"shopify","inventory_policy":"deny","barcode":null}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__1.jpg?v=1553606767","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__2.jpg?v=1553606767","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__3.jpg?v=1553606767","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__4.jpg?v=1553606767","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__5.jpg?v=1553606768","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__6.jpg?v=1553606768","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__7.jpg?v=1553606768","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__8.jpg?v=1553606768"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes1564__1.jpg?v=1553606767","options":["Title"],"content":"\u003cp\u003eThis is a brand new YesHom \u003cstrong\u003e20' aluminum telescoping flagpole kit with a\u003c\/strong\u003e\u003cstrong\u003ell-steel tire stand\u003c\/strong\u003e. Telescoping flagpole without ropes or pulleys design and freely rotating brackets prevent your flag to be wrapped in blustery day. This flag pole kit is great for international team sodality, company tour, colleague camping, tailgate party, family outing or any other team expeditionary activities. It's perfect to show your strong patriotic spirit, team spirit, brave and tough spirit everywhere in the world. Our flagpole kit is also good for attracting attention to publicize your excellent company and outstanding team with your team flag.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003e\u003cspan color=\"#000000\" style=\"color: #000000;\"\u003eFeatures:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\u003cli\u003eBrand: YesHom \/li\u0026gt;\n\u003c\/li\u003e\n\u003cli\u003e5 sections \u003cstrong\u003e16 Gauge(1.29mm Thickness) Rustproof Aluminum Flag Pole\u003c\/strong\u003e\n\u003c\/li\u003e\n\n\u003cli\u003eFirst \u0026amp; second section can hold up to 3' flag, totally fly \u003cstrong\u003e2 \u003c\/strong\u003eflags at the same time\u003c\/li\u003e\n\n\u003cli\u003eEasy set up in minutes with rotating lock between each sections\u003c\/li\u003e\n\n\u003cli\u003eGold ball finial to mount on the top of the flag pole\u003c\/li\u003e\n\n\u003cli\u003ePVC sleeve for sticking the pole into the ground\u003c\/li\u003e\n\n\u003cli\u003eHeavy duty all-steel tire stand for stabilizing the flagpole\u003cbr\u003e More effective than other sellers' tire stands to prevent the flagpole from being blew down by wind.\n\u003c\/li\u003e\n\n\u003cli\u003eOther heavy objects will be recommend to press the stand when no car to use in blustery day.\u003c\/li\u003e\n\n\u003cli\u003eConvenient to carry to everywhere.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n \n\u003ctable border=\"1\" bordercolor=\"#030303\" cellpadding=\"0\" cellspacing=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd width=\"264\"\u003e\n\u003cdiv align=\"center\"\u003eElongate Flag Pole Size:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd width=\"187\"\u003e\n\u003cdiv align=\"center\"\u003e240 6\/7\"L x 2 1\/6\"D\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bgcolor=\"#EAEAEA\"\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eRetractile Flag Pole Size:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e60-3\/4'' L x 2-1\/6\" D\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eThe Base of Tire Stand:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e15-3\/4\" L x 6\" W\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bgcolor=\"#EAEAEA\"\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eBase Ring of Tire Stand:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e2-9\/16\" Dia.\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eCircular Cylinder of Tire Stand:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e2-3\/8\" Dia. x 15-5\/8\"H\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: center;\"\u003eTire Stand Inner Diameter\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e2-2\/5\" (61mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"text-align: center;\"\u003eTire Stand Outer Diameter\u003c\/td\u003e\n\u003ctd style=\"text-align: center;\"\u003e2-5\/9\" (65mm)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr bgcolor=\"#EAEAEA\"\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003ePVC Sleeve:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e2-1\/8\"Dia. x 19-1\/2\"L\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003eAmerican National Flag:\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e\u003cspan color=\"#000000\" style=\"color: #000000;\"\u003e3' x 5'\u003c\/span\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003cp\u003e\u003cstrong\u003ePackage Contents:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1x Flag Pole\u003c\/li\u003e\n\n\u003cli\u003e1x Gold Ball Finial (free gift)\u003c\/li\u003e\n\u003cli\u003e1x American National Flag (free gift)\u003c\/li\u003e\n\n\u003cli\u003e1x Durable Steel Tire Stand\u003c\/li\u003e\n\n\u003cli\u003e1x PVC Sleeve\u003c\/li\u003e\n\u003cli\u003e1x Instruction\u003c\/li\u003e\n\n\u003c\/ul\u003e\n\u003cp\u003e**Please Note: \u003cbr\u003e 1.We suggest a hole deeper than 19-1\/2\" for the pole to secure it more firmly.\u003cbr\u003e 2.the items may be delivered separately or in different time manner for better transit protection.\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e3.Install the flagpole with the PVC Sleeve into the tire stand for more stable.\u003c\/p\u003e"}

YesHom 20' Aluminum Telescoping Flagpole Wheel Stand Set

Product Description

Sku: YES1564

Product Type: Flag Poles

$ 105.99

Maximum quantity available reached.

This is a brand new YesHom 20' aluminum telescoping flagpole kit with all-steel tire stand. Telescoping flagpole without ropes or pulleys design and freely rotating brackets prevent your flag to be wrapped in blustery day. This flag pole kit is great for international team sodality, company tour, colleague camping, tailgate party, family outing or any other team expeditionary activities. It's perfect to show your strong patriotic spirit, team spirit, brave and tough spirit everywhere in the world. Our flagpole kit is also good for attracting attention to publicize your excellent company and outstanding team with your team flag.

Features:

Brand: YesHom /li>
5 sections 16 Gauge(1.29mm Thickness) Rustproof Aluminum Flag Pole
First & second section can hold up to 3' flag, totally fly 2 flags at the same time
Easy set up in minutes with rotating lock between each sections
Gold ball finial to mount on the top of the flag pole
PVC sleeve for sticking the pole into the ground
Heavy duty all-steel tire stand for stabilizing the flagpole
More effective than other sellers' tire stands to prevent the flagpole from being blew down by wind.
Other heavy objects will be recommend to press the stand when no car to use in blustery day.
Convenient to carry to everywhere.

Specifications:

Elongate Flag Pole Size:	240 6/7"L x 2 1/6"D
Retractile Flag Pole Size:	60-3/4'' L x 2-1/6" D
The Base of Tire Stand:	15-3/4" L x 6" W
Base Ring of Tire Stand:	2-9/16" Dia.
Circular Cylinder of Tire Stand:	2-3/8" Dia. x 15-5/8"H
Tire Stand Inner Diameter	2-2/5" (61mm)
Tire Stand Outer Diameter	2-5/9" (65mm)
PVC Sleeve:	2-1/8"Dia. x 19-1/2"L
American National Flag:	3' x 5'

Package Contents:

1x Flag Pole
1x Gold Ball Finial (free gift)
1x American National Flag (free gift)
1x Durable Steel Tire Stand
1x PVC Sleeve
1x Instruction

**Please Note:
1.We suggest a hole deeper than 19-1/2" for the pole to secure it more firmly.
2.the items may be delivered separately or in different time manner for better transit protection.

3.Install the flagpole with the PVC Sleeve into the tire stand for more stable.

Returned items are accepted within 30 days of delivery.
All returned items must be repacked and returned in their original packaging for protection.
We recommend that you insure packages being returned for your protection, as customer is responsible for any damage that occurs during return shipment.
Returned merchandise that is damaged upon receipt will not be credited.
Customers are responsible for the initial shipping cost.
Custom displays and customized products, including orders with custom text, imprinting or graphics are non refundable.

Special Note: Customers returning items that were received damaged, defective and/or miss-shipped products please call Customer Service at 1.626.336.2829 for resolution.

Return Procedure

Please review our Return Policy before completing these steps.
Standard Package Shipments (UPS/FedEx delivery):

Please contact us so an RMA number can be generated for your return.
Please fill out the return form completely and return it with your package.
Returns without a return form WILL NOT be accepted.
Failure to fill in all required fields will delay the processing of your return.

Freight/Pallet Shipments (including display cases):

Please contact us so an RMA number can be generated for your return.
Clearly write/label all sides of the shipment with the assigned RMA number.
Freight Returns will NOT be accepted without a valid RMA number clearly marked on the outside of the package/crate.

Please allow 15 days from the date we receive the return for inspection and credit where due.

1. Can my order be canceled?

- Orders can be cancelled within 30 minutes of placement. Please call us during our business hours (Mon-Fri 8:00AM-5:00PM PST) or send an email requesting the cancellation immediately. Please note that due to the high volume of shipments processed daily, cancellations are not guaranteed unless confirmed by a representative.

2. Why is there no movement on my tracking number?

Once your order has been processed and shipped, you will receive an automated message with your order's tracking information. Please note that due to the high volume of packages shipped daily, it may take 24-48 hours (72hrs for items shipped via UPS Mail Innovations) for the carriers to update their system. Average times below for shipping information on your package(s) to update:
A. UPS-MID - tracking information will appear within 48-72 hours on the carrier's website
B. UPS-SurePost - tracking information will appear within 48 hours on the carrier's website
C. UPS Ground - tracking information will appear within 24-48 hours on the carrier's website
*All shipments are scheduled to be delivered within 5-7 business days. Shipment movement information is captured each time a tracking label is scanned in the UPS system, from the time the label is created until the shipment is delivered. Rest assured that your shipment is still moving even though no new tracking scans may appear for a while. Due to this reason, we will not be able to issue a resolution until the minimum of 7 business days has passed.

3. What if I need spare parts for my item?

- YesComUSA does not sell nor provide spare parts; however, they may be ordered or requested through our supplier if available/replaceable. If needed, please contact customer support to assist you accordingly.
*Make sure to provide your full order information to assist you accordingly.

4. Why did I receive an email regarding order verification?

- We at YesComUSA care about the security and privacy of our customers. We use one most advanced encrypted software and are very diligent about protecting your privacy and personal information. In some cases, our system may detect activities on the purchase which may be deemed as signs of a “fraudulent” purchase and will put orders on hold for verification prior to releasing. In this case, we may ask for ID verification. Once verified, we will proceed in releasing the order. Please note that the order is subject to cancellation within 48 hours if not verified.

5. Can I get my tracking number if I don't have an account?

- Tracking numbers will be sent via email to the email address provided by the customer at the end of the business day once packages have been shipped. We highly recommend checking all information inputted (Email, Name, Shipping and Billing Address) to avoid any further delays.

6. My package is being held at UPS Access-Point. What do I do now?

-In some cases, packages may be held at a UPS Access-Point due to the following reasons.
A. Item is undeliverable to the physical address.
B. UPS has attempted to deliver the item once and did not leave the package since they were unable to determine a “safe location” for the item to be left behind.
UPS Access-Point packages will need to be picked up within 5 days along with valid ID to release the package. If packages are not picked up on the 5th day, UPS will ship the item back to the sender. If you have not received your package by the estimated delivery time or have received notification that your item has been held at the UPS Access-Point, please contact UPS to arrange pick up.

7. Can I change my shipping address once the order is placed? If not, what can I do?

- Orders can be modified within 30 minutes of submission. Please call us or send an email to customer support and provide the new shipping address in advance. Please note that modifications are not guaranteed unless confirmed by a representative.

7A. If order information cannot be modified, we can arrange for one of the following below:
a) Arrange UPS will call pick (free of charge & valid ID needed to release package)
b) Reroute the package with UPS (rerouting fee will be applied and pricing is varied on location and weight of the item)

8. What is RTS (Return to Sender) and why do I have to pay a fee?

- Shipments can be flagged as RTS for the following reasons:
A. Incomplete/wrong shipping address
B. Receiver was not available for delivery after 3 consecutive attempts
C. Business was closed
D. Packages were refused by customer
Packages returned to sender are subjected to an RTS fee in which the customer will be liable. Total amount of RTS fee may vary and will be deducted from the total refund if requested. In the event that the customer should choose to have the package reshipped - the re-shipping fee will be waived, however; the customer will be liable for the RTS fee.

9. Can I pick up item locally?

- If interested in picking up items locally, we highly recommend calling us to check for availability beforehand. Please note that local will call pick up is only available in our California Facility. All will call transactions are CASH ONLY. Please do not place an order online as all online orders will be shipped.
Our will call location and hours are as follows:
Location: 185 N. Sunset Ave
City Of Industry, CA 91744
Hours: Monday – Fridays from 9:00AM to 4:30PM
*Please note that we are only able to hold items for 24 hours.

10. It shows my order was delivered but I never received it. What do I do?

- If tracking information shows delivered, we would suggest to double check with family members, neighbors or friends around the area as UPS may have left the package elsewhere.
Still unable to find, contact us immediately informing the situation along with confirmation you have checked the surrounding area. We will open an investigation claim with UPS which can take up to 8-10 business days to close. We cannot issue a resolution until the claim has closed as UPS may be able to locate the package during this process.
*Please note, you may also contact UPS to open the claim to expedite the process. If unable to open one, you may contact us for assistance.

11. What if my package arrived damaged / defective?

A. Damaged
- If package(s) are damaged upon arrival, immediately take pictures of the packaging and item and contact customer support along with the images. We will file a claim with UPS for the damages. We can either issue a replacement (if available) or refund once the package(s) has been returned back to our facility.

B. Defective
-If package(s) are DOA, non-functional or stopped working, please contact customer support immediately for assistance.
*Please note, a short video or images would help expedite the process as well.

12. Is shipping cost refundable?

- Shipping cost is non-refundable.

13. Does YesComUSA offer return labels?

-Unfortunately, we do not offer return labels as customers are liable for the return shipping cost.

14. About Non-US taxes & Shipping Info

Currently, we will charge VAT to United Kingdom customers, and you can ask for an e-invoice via email us:sales@yescomusa.com.

For other European customers, we are not responsible for any customs duties or taxes. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment (In general, Custom clearance handling fee & Duty fee).

Non-US Shipping Info Learn more from 5. Do you ship internationally?.

15. What Type of Payment is Accepted?

Credit and Debit Cards. We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, PayPal.

For local pickup order we accept cash payments only. Refer to #9.