LAGarden 9 ft Boho Umbrella with Fringe for Market Patio 8-Rib Tilt

We have great difficulty with winding the umbrella up and down.

If the umbrella gets stuck when rotating the crank, slowly turn it clockwise and counterclockwise to adjust the crank smoothly. In addition, you can check whether the pull rope near the top of the umbrella pole is knotted, whether the pulley rotates normally, and whether the pull rope is placed in the middle of the pulley.

The tilt button stays locked, won't stay up.

1. Loosen the screw.
2. Snap the spring into the correct position.
3. Press and hold the button, turn the upper and lower joints to engage.
4. Keep pressing the button and tighten the screw.

Patio Umbrella: Tips to extend the life of your patio umbrella

Here are a few maintenance tips to keep your umbrella looking and working like new.
1. Fabric Care:
For lighter colored umbrellas, one of the best ways to keep your umbrella fabric in like-new condition is to remove the stains on a monthly basis. If the fabric gets dirty, wipe it off with a towel or a soft bristle brush. It is not recommended to soak the fabric.
For darker colored umbrellas, it is better to use an additional protective spray so it will not fade quickly.
2. Frame/pole Care:
Open or close it gently, do not too be too forceful. For the metal umbrellas that use the hand crank, if it gets stuck, slowly turn the crank clockwise and counterclockwise to ensure it turns smoothly. We also recommend periodically checking whether the pull rope near the top of the umbrella pole is knotted, whether the pulley rotates normally, and whether the pull rope is in the middle of the pulley.
A wooden or metal pole is not designed to be used inside a pool, but can be used near a pool.
If there is an accumulation of mold between the wooden umbrella frame, you can follow the below steps to remove it: (1). Add a teaspoon of soap to a spray bottle filled with water and shake it up. (2). Spray the affected area and use a soft-bristled brush to gently scrub away the mold, sponging up any excess liquid as you clean. (3). Dry the surface completely with a towel and add some some furniture wax in case it gets mold again.
3. General tip:
Close it and use a umbrella cover to protect it when not in use. If you want to store it for next summer, store it in a dry, shaded location. Always make sure it is completely dry before storing it.

Do you have any tips to help me find a compatible umbrella stand/base?

Online, you will many times see the phrases "umbrella base" and "umbrella stand" used interchangeably so what is the actual difference? Usually, an umbrella "base" is for use under a table, while a "stand" is usually heavier and free standing. However, both kinds of holders are used in various outdoor locations.
1. Weight when filled:
When you see a base shown as "30-pound" or "50-pound," that usually indicates how heavy the base will be when it's filled with water or sand. A heavier weight is better for steadying a larger umbrella in windy conditions.
2. Size:
The majority of umbrella bases are 20 inches in diameter. This ensures that they fit under tables without posing a tripping hazard. It's not the diameter of a base that steadies a larger umbrella; it's the weight of the base when it's filled that matters most.
3. Pole size:
Smaller umbrellas have thinner pole diameters, typically from 1 3/8 inches to 1 1/2 inches. The average size of an umbrella pole is usually 1.5 inches in diameter. Larger umbrellas, such as 11- and 13-foot canopies, have larger pole diameters, from 1 1/2 inches to 2.5 inches in diameter. Before purchasing, it makes sense to know the diameter of your umbrella pole and the circumference of the umbrella canopy. Occasionally, a large umbrella canopy comes with a smaller-than-expected pole diameter.
4. Fill options:
Decide if you want to fill a base with water or sand or if you prefer to have a solid base that is not fillable. Water may make a taller base slightly unstable or wobbly, especially when moving it around. This happens because water is not as dense and stable as sand filling.
5. Durability:
The material a base is made from usually indicates how durable it will be over time. Cast iron bases are heavy but can rust in high humidity. Powder-coated steel bases weighted with concrete may rust over time, leaving marks on your deck or patio. Concrete bases won't rust or crack, but you can't always add filler. Heavy-duty molded resin and plastic bases won't rust, flake, or crack.

Does Yescom Umbrella come with a tie to keep it closed when windy?

Yes our umbrellas come with a separate tie for you to tie the umbrella closed. When the umbrella is opened, you can just bind the tie on the pole of the umbrella in case it will get lost. If you misplace the tie by accident and could not find it, you can easily use a bungee cord or any other tie to close the umbrella.