Question 1

We have great difficulty with winding the umbrella up and down.

Accepted Answer

If the umbrella gets stuck when rotating the crank, slowly turn it clockwise and counterclockwise to adjust the crank smoothly. In addition, you can check whether the pull rope near the top of the umbrella pole is knotted, whether the pulley rotates normally, and whether the pull rope is placed in the middle of the pulley.

Question 2

The tilt button stays locked, won't stay up.

Accepted Answer

1. Loosen the screw.
2. Snap the spring into the correct position.
3. Press and hold the button, turn the upper and lower joints to engage.
4. Keep pressing the button and tighten the screw.

Question 3

Yescom Umbrella guide: How to stop the umbrella turning around in the breeze?

Accepted Answer

A common issue that many people experience is that their patio umbrella starts spinning in the breeze. It can be dangerous because the umbrella may fall over and hit something or someone. So, how can you fix it?
An umbrella may spin if the table hole or the mounting hole of the stand is too large. Because there is a gap between the pole and the hole, it allows the umbrella pole to move.
If the issue is caused by a bigger table hole, you can try to add filling material to the table hole to lock the main pole in place, or you can buy an Umbrella Cone Wedge. It is used between the table hole and umbrella pole; it is generally inexpensive and can effectively protect umbrella from spinning.
If the issue is caused by a bigger stand hole, you can still try to add filling material to the stand hole. One trick that can be useful is using popsicle sticks. It is easy to do, all you do is loosen the bolt a little bit, insert a popsicle stick into the gap between the stand hole and the pole. Then, tighten the bolt. Or you can buy another base that has an appropriately sized hole.
Another reason that may cause your umbrella to spin is the bolt in the stand. Sometimes you may not have tightened the bolt properly. It can also loose with the passage of time, or your base is old enough that the bolt no longer works properly. In this case, tighten the bolt properly and add some weighs (like sandbags) to fix the base if possible . Or replace the old base with a solid base with a heavy-duty bolt.
An umbrella may start to spin if your table ring is deformed. Most tables have a plastic table ring that is placed around the opening, and it will deform or crack over time. Please check your table ring and if you notice the table ring has cracked or deformed, replace it with a new one.

Question 4

Patio Umbrella: Tips to extend the life of your patio umbrella

Accepted Answer

Here are a few maintenance tips to keep your umbrella looking and working like new.
1. Fabric Care:
For lighter colored umbrellas, one of the best ways to keep your umbrella fabric in like-new condition is to remove the stains on a monthly basis. If the fabric gets dirty, wipe it off with a towel or a soft bristle brush. It is not recommended to soak the fabric.
For darker colored umbrellas, it is better to use an additional protective spray so it will not fade quickly.
2. Frame/pole Care:
Open or close it gently, do not too be too forceful. For the metal umbrellas that use the hand crank, if it gets stuck, slowly turn the crank clockwise and counterclockwise to ensure it turns smoothly. We also recommend periodically checking whether the pull rope near the top of the umbrella pole is knotted, whether the pulley rotates normally, and whether the pull rope is in the middle of the pulley.
A wooden or metal pole is not designed to be used inside a pool, but can be used near a pool.
If there is an accumulation of mold between the wooden umbrella frame, you can follow the below steps to remove it: (1). Add a teaspoon of soap to a spray bottle filled with water and shake it up. (2). Spray the affected area and use a soft-bristled brush to gently scrub away the mold, sponging up any excess liquid as you clean. (3). Dry the surface completely with a towel and add some some furniture wax in case it gets mold again.
3. General tip:
Close it and use a umbrella cover to protect it when not in use. If you want to store it for next summer, store it in a dry, shaded location. Always make sure it is completely dry before storing it.

Question 5

Do you have any tips to help me find a compatible umbrella stand/base?

Accepted Answer

Online, you will many times see the phrases "umbrella base" and "umbrella stand" used interchangeably so what is the actual difference? Usually, an umbrella "base" is for use under a table, while a "stand" is usually heavier and free standing. However, both kinds of holders are used in various outdoor locations.
1. Weight when filled:
When you see a base shown as "30-pound" or "50-pound," that usually indicates how heavy the base will be when it's filled with water or sand. A heavier weight is better for steadying a larger umbrella in windy conditions.
2. Size:
The majority of umbrella bases are 20 inches in diameter. This ensures that they fit under tables without posing a tripping hazard. It's not the diameter of a base that steadies a larger umbrella; it's the weight of the base when it's filled that matters most.
3. Pole size:
Smaller umbrellas have thinner pole diameters, typically from 1 3/8 inches to 1 1/2 inches. The average size of an umbrella pole is usually 1.5 inches in diameter. Larger umbrellas, such as 11- and 13-foot canopies, have larger pole diameters, from 1 1/2 inches to 2.5 inches in diameter.Before purchasing, it makes sense to know the diameter of your umbrella pole and the circumference of the umbrella canopy. Occasionally, a large umbrella canopy comes with a smaller-than-expected pole diameter.
4. Fill options:
Decide if you want to fill a base with water or sand or if you prefer to have a solid base that is not fillable. Water may make a taller base slightly unstable or wobbly, especially when moving it around. This happens because water is not as dense and stable as sand filling.
5. Durability:
The material a base is made from usually indicates how durable it will be over time. Cast iron bases are heavy but can rust in high humidity. Powder-coated steel bases weighted with concrete may rust over time, leaving marks on your deck or patio. Concrete bases won't rust or crack, but you can't always add filler. Heavy-duty molded resin and plastic bases won't rust, flake, or crack.

Question 6

Learn about 9 different types of Yescom Patio Umbrellas.

Accepted Answer

Umbrellas are a good tool for shading or shelter. Yescom provides different size, shape, material, and functionality of umbrellas to meet consumer's different needs. Below is a selection of the different types of umbrellas Yescom carries:
12 sizes options: 6ft, 7ft, 7.5ft, 8ft, 9ft, 9x9ft, 10ft, 10x6.5ft, 10x10ft,11ft, 13ft, 15x9ft.
4 shapes options: Round, Rectangle, Half Round, Square.
2 pole material options: Wood, Metal
3 ribs material options: Wood, Metal, Fiberglass
3 fabric material options: Polyester, Yarn-dyed fabric, Olefin Fabric
Other features: Led lights, crank handle, tilt system, 3 tiers layer
We have sorted the umbrellas into 4 groups to help you select the best patio umbrella easily.
Small patio umbrella for 1-2 chairs:
ProductShapeFabric materialColor fastnessPole materialRib materialUV level protectionSuitable standFurniture pairing6ft 12ribs umbrellaRoundPolyester4MetalFiberglass UV30 25L Weighted Base 1-2 beach/pool chairs 6ft 16ribs umbrella57ft 12ribs umbrellaUV307ft 16ribs umbrella58ft 12ribs umbrella UV30 7.5ft 6ribs umbrella Metal UV30 62lbs Base Stand Single lounge or bistro set Medium Patio Umbrellas (9-10ft) for 4-6 person patio dining set: Wood pole with Wooden ribs umbrella: ProductYES4284YES1031YES1224Fabric materialPolyesterPolyesterPolyesterUV level protectionUV30+ ProtectionUV30+ ProtectionUV30+ ProtectionColor fastness433Tilt SystemNONOYESFurniture pairingWooden Furniture or 4-6 person patio dining setMetal pole with metal ribs umbrella: (1) 3-tier canopy: ProductYES3287YES2800YES4329YES1250Size9FT9FT10FT10FTFabric materialYarn-dyed fabricYarn-dyed fabricYarn-dyed fabricYarn-dyed fabricUV level protectionUV70+ ProtectionUV70+ ProtectionUV70+ ProtectionUV70+ ProtectionColor fastness4444LED lightNOYESNOYESTilt SystemYESYESYESYESFurniture pairing4-6 person patio dining set; Windy area (2) With LED lights or LED light bars: 9FT Umbrella:ProductYES1202YES1395YES1945YES4387ShapeRoundRoundRoundSquareFabric materialPolyesterPolyesterPolyesterPolyesterUV level protectionUV30+ ProtectionUV30+ ProtectionUV30+ ProtectionUV30+ ProtectionColor fastness5444Furniture pairing4-6 person patio dining set 10FT Umbrella:ProductYES1034YES2832YES4285YES2842YES4438ShapeRoundRoundRectangleRectangleSquareFabric materialPolyesterPolyesterPolyesterPolyesterPolyesterNumber of ribs88668UV level protectionUV30+ ProtectionUV30+ ProtectionUV30+ ProtectionUV30+ ProtectionUV30+ ProtectionColor fastness44544Furniture pairing4-6 person patio dining set (3) Single tire canopy:9FT Umbrella:ProductYES4391YES1214YES1187Fabric materialPolyesterOlefinYarn-dyed fabricUV level protectionUV30+ ProtectionUV50+ ProtectionUV50+ ProtectionColor fastness446Furniture pairing4-6 person patio dining set10FT Umbrella:ProductYES1052YES1216YES1188YES4265YES1225ShapeRound with romantic valanceRoundRoundRectangleHalf RoundFabric materialPolyesterOlefin FabricYarn-dyed fabricPolyesterPolyesterNumber of ribs88865UV level protectionUV30+ ProtectionUV50+ ProtectionUV50+ ProtectionUV30+ ProtectionUV30+ ProtectionColor fastness4/644Furniture pairing4-6 person patio dining set Large Patio Umbrellas (11ft) for 6-8 person patio dining set: ProductYES4330YES4048Number of Tier3 tier3 tierLED LightNOYESFrame materialMetal pole &8 metal ribsMetal pole &8 metal ribsFabric materialYarn-dyed fabricYarn-dyed fabricUV level protectionUV70+ ProtectionUV70+ ProtectionColor fastness44 Extra Large patio umbrella (13ft, 15ft) for 8-10 person patio dining set:ProductYES1955YES1962YES5205Frame materialWooden pole &8 wooden ribsMetal pole &8 metal ribsMetal pole &8 metal ribsCrankNOYESYESFabric materialPolyesterPolyesterPolyesterUV level protectionUV30+ ProtectionUV30+ ProtectionUV30+ ProtectionColor fastness345

Question 7

Does Yescom Umbrella come with a tie to keep it closed when windy?

Accepted Answer

Yes our umbrellas come with a separate tie for you to tie the umbrella closed. When the umbrella is opened, you can just bind the tie on the pole of the umbrella in case it will get lost. If you misplace the tie by accident and could not find it, you can easily use a bungee cord or any other tie to close the umbrella.

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Yescom 10ft Patio Outdoor Market Umbrella Tilt Multiple Colors

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Yescom 10ft Patio Outdoor Market Umbrella Tilt Multiple Colors

We have great difficulty with winding the umbrella up and down.

The tilt button stays locked, won't stay up.

Yescom Umbrella guide: How to stop the umbrella turning around in the breeze?

Patio Umbrella: Tips to extend the life of your patio umbrella

Do you have any tips to help me find a compatible umbrella stand/base?

Learn about 9 different types of Yescom Patio Umbrellas.

Does Yescom Umbrella come with a tie to keep it closed when windy?

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Yescom 10ft Patio Outdoor Market Umbrella Tilt Multiple Colors

Color: Black

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Yescom 10ft Patio Outdoor Market Umbrella Tilt Multiple Colors

We have great difficulty with winding the umbrella up and down.

The tilt button stays locked, won't stay up.

Yescom Umbrella guide: How to stop the umbrella turning around in the breeze?

Patio Umbrella: Tips to extend the life of your patio umbrella

Do you have any tips to help me find a compatible umbrella stand/base?

Learn about 9 different types of Yescom Patio Umbrellas.

Does Yescom Umbrella come with a tie to keep it closed when windy?

YescomUSA - Wholesale Inquiry Form

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