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{"id":1710485700653,"title":"LAGarden 120\"x120\"x78\" Hydroponic System Reflective Grow Tent","handle":"hydroponic-system-98566-ft-reflective-grow-tent","description":"\u003cstyle type=\"text\/css\"\u003e\u003c!--\n\u003c!-- .STYLE1 { font-family: \"Times New Roman\", Times, serif; font-size: 12px; } --\u003e \n--\u003e\u003c\/style\u003e\n\u003cp class=\"STYLE1\"\u003eThis is brand new \u003cstrong\u003eLAGarden \/strong\u0026gt; \u003cstrong\u003eUpgraded 120\"x120\"x78\" (Approx. 10x10x6.5Ft) XL Grow Tent\u003c\/strong\u003e with large door and improved reflective interior mylar. All aluminum construction for more safety use. 600D oxford cloth with exterior zippers design ensure safety use and easy to set up. Great for you to grow exotic fruits, herbs, vegetables or seasonal fruits out of season. Made indoor gardening easy!\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp class=\"STYLE1\"\u003e\u003cstrong\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul class=\"STYLE1\"\u003e\n\u003cli\u003e\u003cstrong\u003eBrand: LAGarden \/strong\u0026gt;\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSize: 120\"(L)x120\"(W)x78\"(H)\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli\u003eExterior material: Heavy duty 100% lightproof 600D oxford cloth\u003c\/li\u003e\n\n\u003cli\u003eInterior material: 100% highly reflective waterproof diamond mylar\u003c\/li\u003e\n\n\u003cli\u003eSuper sturdy\u003cstrong\u003e aluminum frame \u003c\/strong\u003e\n\u003c\/li\u003e\n\n\u003cli\u003eConnector Material: \u003cstrong\u003eAluminum frame\u003c\/strong\u003e\n\u003c\/li\u003e\n\n\u003cli\u003eEach rod capacity: 33 lbs (15Kg)\u003c\/li\u003e\n\n\u003cli\u003eOverall capacity: 86 lbs (39Kg)\u003c\/li\u003e\n\n\u003cli\u003eIntegrated vent covers with self-adhesive strap seals for proper ventilation and light proofing\u003c\/li\u003e\n\n\u003cli\u003eRectangle vents with mesh for better ventilation\u003c\/li\u003e\n\n\u003cli\u003eBuilt-in a \u003cstrong\u003elarge door\u003c\/strong\u003e for complete access to plants\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003e2 easy view windows \u003c\/strong\u003edesign for observing the plants without going inside.\u003c\/li\u003e\n\n\u003cli\u003e4\" Double-sleeve vents on the bottom, 8\" Double-sleeve vents on the top for using conveniently.\u003c\/li\u003e\n\n\u003cli\u003eMultiple vents for 4in, 6in or 8in fan, filter, ducting\u003c\/li\u003e\n\n\u003cli\u003eRecommend for using with 2 set of 600W \/ 1000W grow lights or 2 set of larger T5 lights for propagation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp class=\"STYLE1\"\u003e\u003cstrong\u003eVents Parameter: \u003c\/strong\u003e\u003c\/p\u003e\n \n\u003ctable border=\"1\" bordercolor=\"#000000\" cellpadding=\"0\" cellspacing=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr bordercolor=\"#000000\" bgcolor=\"#efefef\"\u003e\n\u003ctd class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e\u003cstrong\u003eShape\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\" width=\"220\"\u003e\n\u003cdiv align=\"center\"\u003e\u003cstrong\u003e Size\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\" width=\"79\"\u003e\n\u003cdiv align=\"center\"\u003e\u003cstrong\u003eQuantity\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd rowspan=\"4\" class=\"STYLE1\" width=\"110\"\u003e\n\u003cdiv align=\"center\"\u003eRound\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e\n\u003cp\u003e8\" \/ 6\" dia.(Interconvertible)\u003c\/p\u003e\n \u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e8\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e4\" Double-sleeve\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e2\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e8\" Double-sleeve\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e4\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"STYLE1\" bgcolor=\"#EFEFEF\"\u003e\n\u003cdiv align=\"center\"\u003eRectangle\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\" bgcolor=\"#EFEFEF\"\u003e\n\u003cdiv align=\"center\"\u003e1-1\/8\" L x 1\/2\" W\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\" bgcolor=\"#EFEFEF\"\u003e\n\u003cdiv align=\"center\"\u003e6\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003eView Window\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e17-1\/2\"x17-1\/2\"\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e2\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003cp class=\"STYLE1\"\u003e\u003cstrong\u003eQuality Improvement:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul class=\"STYLE1\"\u003e\n\u003cli\u003eInterior material use \u003cstrong\u003eDiamond mylar\u003c\/strong\u003e enhance the reflective effect.\u003c\/li\u003e\n\n\u003cli\u003eRectangle vents use high density screen to prevent mosquito fly inside.\u003c\/li\u003e\n\n\u003cli\u003eUpdated two view windows design for more convenient to track the plant situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp class=\"STYLE1\"\u003e\u003cstrong\u003ePackage Contents:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul class=\"STYLE1\"\u003e\n\u003cli\u003e1x Reflective Growing Tent Cover\u003c\/li\u003e\n\n\u003cli\u003e1set Metal Frame(Assembly is required)\u003c\/li\u003e\n\n\u003cli\u003e6x Nylon Belts (Free gift, valued \u003cstrong\u003e$6.99\u003c\/strong\u003e)\u003c\/li\u003e\n\n\u003cli\u003e1x Removable Water-proof Floor Mylar Tray with belts (Free gift, valued \u003cstrong\u003e$19.99\u003c\/strong\u003e)\u003c\/li\u003e\n\n\u003cli\u003e1x Manual\u003c\/li\u003e\n\n\u003cli\u003eGrow light, ducting, fan, filter, vent ring are NOT included. Sell separately in our store.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e**Please note that the items may be delivered separately or in different time manner for better transit protection.\u003c\/p\u003e","published_at":"2019-05-09T04:07:51-07:00","created_at":"2019-03-26T10:38:32-07:00","vendor":"YesComUSA","type":"Grow Tents","tags":["Gardening","Grow Tents","Price_$200+"],"price":38999,"price_min":38999,"price_max":38999,"available":true,"price_varies":false,"compare_at_price":68999,"compare_at_price_min":68999,"compare_at_price_max":68999,"compare_at_price_varies":false,"variants":[{"id":14796414124077,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"YES3450","requires_shipping":true,"taxable":true,"featured_image":{"id":5141336916013,"product_id":1710485700653,"position":1,"created_at":"2019-03-26T10:38:33-07:00","updated_at":"2019-03-26T10:38:33-07:00","alt":null,"width":1000,"height":1000,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__1.jpg?v=1553621913","variant_ids":[14796414124077]},"available":true,"name":"LAGarden 120\"x120\"x78\" Hydroponic System Reflective Grow Tent","public_title":null,"options":["Default Title"],"price":38999,"weight":67177,"compare_at_price":68999,"inventory_quantity":23,"inventory_management":"shopify","inventory_policy":"deny","barcode":null}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__1.jpg?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__2.jpg?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__3.gif?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__4.jpg?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__5.jpg?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__6.jpg?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__7.jpg?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__8.jpg?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__9.jpg?v=1553621913","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__10.jpg?v=1553621913"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes3450__1.jpg?v=1553621913","options":["Title"],"content":"\u003cstyle type=\"text\/css\"\u003e\u003c!--\n\u003c!-- .STYLE1 { font-family: \"Times New Roman\", Times, serif; font-size: 12px; } --\u003e \n--\u003e\u003c\/style\u003e\n\u003cp class=\"STYLE1\"\u003eThis is brand new \u003cstrong\u003eLAGarden \/strong\u0026gt; \u003cstrong\u003eUpgraded 120\"x120\"x78\" (Approx. 10x10x6.5Ft) XL Grow Tent\u003c\/strong\u003e with large door and improved reflective interior mylar. All aluminum construction for more safety use. 600D oxford cloth with exterior zippers design ensure safety use and easy to set up. Great for you to grow exotic fruits, herbs, vegetables or seasonal fruits out of season. Made indoor gardening easy!\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp class=\"STYLE1\"\u003e\u003cstrong\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul class=\"STYLE1\"\u003e\n\u003cli\u003e\u003cstrong\u003eBrand: LAGarden \/strong\u0026gt;\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eSize: 120\"(L)x120\"(W)x78\"(H)\u003c\/strong\u003e\u003c\/li\u003e\n\n\u003cli\u003eExterior material: Heavy duty 100% lightproof 600D oxford cloth\u003c\/li\u003e\n\n\u003cli\u003eInterior material: 100% highly reflective waterproof diamond mylar\u003c\/li\u003e\n\n\u003cli\u003eSuper sturdy\u003cstrong\u003e aluminum frame \u003c\/strong\u003e\n\u003c\/li\u003e\n\n\u003cli\u003eConnector Material: \u003cstrong\u003eAluminum frame\u003c\/strong\u003e\n\u003c\/li\u003e\n\n\u003cli\u003eEach rod capacity: 33 lbs (15Kg)\u003c\/li\u003e\n\n\u003cli\u003eOverall capacity: 86 lbs (39Kg)\u003c\/li\u003e\n\n\u003cli\u003eIntegrated vent covers with self-adhesive strap seals for proper ventilation and light proofing\u003c\/li\u003e\n\n\u003cli\u003eRectangle vents with mesh for better ventilation\u003c\/li\u003e\n\n\u003cli\u003eBuilt-in a \u003cstrong\u003elarge door\u003c\/strong\u003e for complete access to plants\u003c\/li\u003e\n\n\u003cli\u003e\n\u003cstrong\u003e2 easy view windows \u003c\/strong\u003edesign for observing the plants without going inside.\u003c\/li\u003e\n\n\u003cli\u003e4\" Double-sleeve vents on the bottom, 8\" Double-sleeve vents on the top for using conveniently.\u003c\/li\u003e\n\n\u003cli\u003eMultiple vents for 4in, 6in or 8in fan, filter, ducting\u003c\/li\u003e\n\n\u003cli\u003eRecommend for using with 2 set of 600W \/ 1000W grow lights or 2 set of larger T5 lights for propagation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp class=\"STYLE1\"\u003e\u003cstrong\u003eVents Parameter: \u003c\/strong\u003e\u003c\/p\u003e\n \n\u003ctable border=\"1\" bordercolor=\"#000000\" cellpadding=\"0\" cellspacing=\"0\"\u003e\n\u003ctbody\u003e\n\u003ctr bordercolor=\"#000000\" bgcolor=\"#efefef\"\u003e\n\u003ctd class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e\u003cstrong\u003eShape\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\" width=\"220\"\u003e\n\u003cdiv align=\"center\"\u003e\u003cstrong\u003e Size\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\" width=\"79\"\u003e\n\u003cdiv align=\"center\"\u003e\u003cstrong\u003eQuantity\u003c\/strong\u003e\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd rowspan=\"4\" class=\"STYLE1\" width=\"110\"\u003e\n\u003cdiv align=\"center\"\u003eRound\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e\n\u003cp\u003e8\" \/ 6\" dia.(Interconvertible)\u003c\/p\u003e\n \u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e8\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e4\" Double-sleeve\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e2\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e8\" Double-sleeve\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd bordercolor=\"#000000\" class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e4\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"STYLE1\" bgcolor=\"#EFEFEF\"\u003e\n\u003cdiv align=\"center\"\u003eRectangle\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\" bgcolor=\"#EFEFEF\"\u003e\n\u003cdiv align=\"center\"\u003e1-1\/8\" L x 1\/2\" W\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\" bgcolor=\"#EFEFEF\"\u003e\n\u003cdiv align=\"center\"\u003e6\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003eView Window\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e17-1\/2\"x17-1\/2\"\u003c\/div\u003e\n\u003c\/td\u003e\n\u003ctd class=\"STYLE1\"\u003e\n\u003cdiv align=\"center\"\u003e2\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003cp class=\"STYLE1\"\u003e\u003cstrong\u003eQuality Improvement:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul class=\"STYLE1\"\u003e\n\u003cli\u003eInterior material use \u003cstrong\u003eDiamond mylar\u003c\/strong\u003e enhance the reflective effect.\u003c\/li\u003e\n\n\u003cli\u003eRectangle vents use high density screen to prevent mosquito fly inside.\u003c\/li\u003e\n\n\u003cli\u003eUpdated two view windows design for more convenient to track the plant situations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp class=\"STYLE1\"\u003e\u003cstrong\u003ePackage Contents:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul class=\"STYLE1\"\u003e\n\u003cli\u003e1x Reflective Growing Tent Cover\u003c\/li\u003e\n\n\u003cli\u003e1set Metal Frame(Assembly is required)\u003c\/li\u003e\n\n\u003cli\u003e6x Nylon Belts (Free gift, valued \u003cstrong\u003e$6.99\u003c\/strong\u003e)\u003c\/li\u003e\n\n\u003cli\u003e1x Removable Water-proof Floor Mylar Tray with belts (Free gift, valued \u003cstrong\u003e$19.99\u003c\/strong\u003e)\u003c\/li\u003e\n\n\u003cli\u003e1x Manual\u003c\/li\u003e\n\n\u003cli\u003eGrow light, ducting, fan, filter, vent ring are NOT included. Sell separately in our store.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e**Please note that the items may be delivered separately or in different time manner for better transit protection.\u003c\/p\u003e"}

LAGarden 120"x120"x78" Hydroponic System Reflective Grow Tent

Product Description
Sku: YES3450
Product Type: Grow Tents
$ 389.99 $ 689.99
Maximum quantity available reached.

This is brand new LAGarden /strong> Upgraded 120"x120"x78" (Approx. 10x10x6.5Ft) XL Grow Tent with large door and improved reflective interior mylar. All aluminum construction for more safety use. 600D oxford cloth with exterior zippers design ensure safety use and easy to set up. Great for you to grow exotic fruits, herbs, vegetables or seasonal fruits out of season. Made indoor gardening easy!

Features:

  • Brand: LAGarden /strong>
  • Size: 120"(L)x120"(W)x78"(H)
  • Exterior material: Heavy duty 100% lightproof 600D oxford cloth
  • Interior material: 100% highly reflective waterproof diamond mylar
  • Super sturdy aluminum frame
  • Connector Material: Aluminum frame
  • Each rod capacity: 33 lbs (15Kg)
  • Overall capacity: 86 lbs (39Kg)
  • Integrated vent covers with self-adhesive strap seals for proper ventilation and light proofing
  • Rectangle vents with mesh for better ventilation
  • Built-in a large door for complete access to plants
  • 2 easy view windows design for observing the plants without going inside.
  • 4" Double-sleeve vents on the bottom, 8" Double-sleeve vents on the top for using conveniently.
  • Multiple vents for 4in, 6in or 8in fan, filter, ducting
  • Recommend for using with 2 set of 600W / 1000W grow lights or 2 set of larger T5 lights for propagation.

Vents Parameter:

Shape
Size
Quantity
Round

8" / 6" dia.(Interconvertible)

8
4" Double-sleeve
2
8" Double-sleeve
4
Rectangle
1-1/8" L x 1/2" W
6
View Window
17-1/2"x17-1/2"
2

Quality Improvement:

  • Interior material use Diamond mylar enhance the reflective effect.
  • Rectangle vents use high density screen to prevent mosquito fly inside.
  • Updated two view windows design for more convenient to track the plant situations.

Package Contents:

  • 1x Reflective Growing Tent Cover
  • 1set Metal Frame(Assembly is required)
  • 6x Nylon Belts (Free gift, valued $6.99)
  • 1x Removable Water-proof Floor Mylar Tray with belts (Free gift, valued $19.99)
  • 1x Manual
  • Grow light, ducting, fan, filter, vent ring are NOT included. Sell separately in our store.

**Please note that the items may be delivered separately or in different time manner for better transit protection.

  • Returned items are accepted within 30 days of delivery.
  • All returned items must be repacked and returned in their original packaging for protection.
  • We recommend that you insure packages being returned for your protection, as customer is responsible for any damage that occurs during return shipment.
  • Returned merchandise that is damaged upon receipt will not be credited.
  • Customers are responsible for the initial shipping cost.
  • Custom displays and customized products, including orders with custom text, imprinting or graphics are non refundable.

Special Note: Customers returning items that were received damaged, defective and/or miss-shipped products please call Customer Service at 1.626.336.2829 for resolution.

 

Return Procedure

  • Please review our Return Policy before completing these steps.
  • Standard Package Shipments (UPS/FedEx delivery):
  • Please contact us so an RMA number can be generated for your return.
  • Please fill out the return form completely and return it with your package.
  • Returns without a return form WILL NOT be accepted.
  • Failure to fill in all required fields will delay the processing of your return.
  • Freight/Pallet Shipments (including display cases):
    • Please contact us so an RMA number can be generated for your return.
    • Clearly write/label all sides of the shipment with the assigned RMA number.
    • Freight Returns will NOT be accepted without a valid RMA number clearly marked on the outside of the package/crate.
  • Please allow 15 days from the date we receive the return for inspection and credit where due.

 

    1. Can my order be canceled?

    - Orders can be cancelled within 30 minutes of placement. Please call us during our business hours (Mon-Fri 8:00AM-5:00PM PST) or send an email requesting the cancellation immediately. Please note that due to the high volume of shipments processed daily, cancellations are not guaranteed unless confirmed by a representative.

    2. Why is there no movement on my tracking number?

    Once your order has been processed and shipped, you will receive an automated message with your order's tracking information. Please note that due to the high volume of packages shipped daily, it may take 24-48 hours (72hrs for items shipped via UPS Mail Innovations) for the carriers to update their system. Average times below for shipping information on your package(s) to update:
    A. UPS-MID - tracking information will appear within 48-72 hours on the carrier's website
    B. UPS-SurePost - tracking information will appear within 48 hours on the carrier's website
    C. UPS Ground - tracking information will appear within 24-48 hours on the carrier's website
    *All shipments are scheduled to be delivered within 5-7 business days. Shipment movement information is captured each time a tracking label is scanned in the UPS system, from the time the label is created until the shipment is delivered. Rest assured that your shipment is still moving even though no new tracking scans may appear for a while. Due to this reason, we will not be able to issue a resolution until the minimum of 7 business days has passed.

    3. What if I need spare parts for my item?

    - YesComUSA does not sell nor provide spare parts; however, they may be ordered or requested through our supplier if available/replaceable. If needed, please contact customer support to assist you accordingly.
    *Make sure to provide your full order information to assist you accordingly.

    4. Why did I receive an email regarding order verification?

    - We at YesComUSA care about the security and privacy of our customers. We use one most advanced encrypted software and are very diligent about protecting your privacy and personal information. In some cases, our system may detect activities on the purchase which may be deemed as signs of a “fraudulent” purchase and will put orders on hold for verification prior to releasing. In this case, we may ask for ID verification. Once verified, we will proceed in releasing the order. Please note that the order is subject to cancellation within 48 hours if not verified.

    5. Can I get my tracking number if I don't have an account?

    - Tracking numbers will be sent via email to the email address provided by the customer at the end of the business day once packages have been shipped. We highly recommend checking all information inputted (Email, Name, Shipping and Billing Address) to avoid any further delays.

    6. My package is being held at UPS Access-Point. What do I do now?

    -In some cases, packages may be held at a UPS Access-Point due to the following reasons.
    A. Item is undeliverable to the physical address.
    B. UPS has attempted to deliver the item once and did not leave the package since they were unable to determine a “safe location” for the item to be left behind.
    UPS Access-Point packages will need to be picked up within 5 days along with valid ID to release the package. If packages are not picked up on the 5th day, UPS will ship the item back to the sender. If you have not received your package by the estimated delivery time or have received notification that your item has been held at the UPS Access-Point, please contact UPS to arrange pick up.

    7. Can I change my shipping address once the order is placed? If not, what can I do?

    - Orders can be modified within 30 minutes of submission. Please call us or send an email to customer support and provide the new shipping address in advance. Please note that modifications are not guaranteed unless confirmed by a representative.

    7A. If order information cannot be modified, we can arrange for one of the following below:
    a) Arrange UPS will call pick (free of charge & valid ID needed to release package)
    b) Reroute the package with UPS (rerouting fee will be applied and pricing is varied on location and weight of the item)

    8. What is RTS (Return to Sender) and why do I have to pay a fee?

    - Shipments can be flagged as RTS for the following reasons:
    A. Incomplete/wrong shipping address
    B. Receiver was not available for delivery after 3 consecutive attempts
    C. Business was closed
    D. Packages were refused by customer
    Packages returned to sender are subjected to an RTS fee in which the customer will be liable. Total amount of RTS fee may vary and will be deducted from the total refund if requested. In the event that the customer should choose to have the package reshipped - the re-shipping fee will be waived, however; the customer will be liable for the RTS fee.

    9. Can I pick up item locally?

    - If interested in picking up items locally, we highly recommend calling us to check for availability beforehand. Please note that local will call pick up is only available in our California Facility. All will call transactions are CASH ONLY. Please do not place an order online as all online orders will be shipped.
    Our will call location and hours are as follows:
    Location: 185 N. Sunset Ave
    City Of Industry, CA 91744
    Hours: Monday – Fridays from 9:00AM to 4:30PM
    *Please note that we are only able to hold items for 24 hours.

    10. It shows my order was delivered but I never received it. What do I do?

    - If tracking information shows delivered, we would suggest to double check with family members, neighbors or friends around the area as UPS may have left the package elsewhere.
    Still unable to find, contact us immediately informing the situation along with confirmation you have checked the surrounding area. We will open an investigation claim with UPS which can take up to 8-10 business days to close. We cannot issue a resolution until the claim has closed as UPS may be able to locate the package during this process.
    *Please note, you may also contact UPS to open the claim to expedite the process. If unable to open one, you may contact us for assistance.

    11. What if my package arrived damaged / defective?

    A. Damaged
    - If package(s) are damaged upon arrival, immediately take pictures of the packaging and item and contact customer support along with the images. We will file a claim with UPS for the damages. We can either issue a replacement (if available) or refund once the package(s) has been returned back to our facility.

    B. Defective
    -If package(s) are DOA, non-functional or stopped working, please contact customer support immediately for assistance.
    *Please note, a short video or images would help expedite the process as well.

    12. Is shipping cost refundable?

    - Shipping cost is non-refundable.

    13. Does YesComUSA offer return labels?

    -Unfortunately, we do not offer return labels as customers are liable for the return shipping cost.

    14. About Non-US taxes & Shipping Info

    Currently, we will charge VAT to United Kingdom customers, and you can ask for an e-invoice via email us:sales@yescomusa.com.

    For other European customers, we are not responsible for any customs duties or taxes. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment (In general, Custom clearance handling fee & Duty fee).

    Non-US Shipping Info Learn more from 5. Do you ship internationally?.

    15. What Type of Payment is Accepted?

    Credit and Debit Cards. We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, PayPal.

    For local pickup order we accept cash payments only. Refer to #9.