{"id":1710335754285,"title":"4ft 6-Tube HO Fluorescent Plant Grow Light Kit 3000K","handle":"4ft-6-tube-ho-fluorescent-plant-grow-light-kit-3000k","description":"\u003cstyle type=\"text\/css\"\u003e\u003c!--\n.STYLE1 {color: #000000}.STYLE2 {font-style: italic}\n--\u003e\u003c\/style\u003e\n\u003cp\u003e\u003cstrong\u003eBrand New 4FT Deformable DIY T5 Fluorescent Grow Light with Reflectors \u0026amp; 3000K Bulbs\u003c\/strong\u003e\u003cbr\u003e This grow light can help you get a good harvest quickly and conveniently. The High Output T5 Lamp can provide perfect spectrum for the growing, blooming and fruiting stages of plants! Lighting our light to light up your harvest season.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e**We'll upgrade two of bulbs freely and automatically. The same function but more beautiful. If you mind there are two bulbs are different, please watch the pictures carefully before purchasing. Thank you!\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT5 HO Fluorescent Grow Light:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnique Design: \u003cstrong\u003edeformable light stand + rotatable incorporate bulb with reflector\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eSatisfy your plants in various needs of heights, stages, varieties and grow areas\u003c\/li\u003e\n\u003cli\u003eChange surface light source in different directions according to your need\u003c\/li\u003e\n\u003cli\u003eAdjusting varying space between tubes and plants in same light\u003c\/li\u003e\n\u003cli\u003eLighting more concentrated and precise to reap quickly\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e3000K \u003c\/strong\u003eColor Temperature Fluorescent Tube:\n\u003cul\u003e\n\u003cli\u003eOffers \u003cstrong\u003e\u003cem\u003eorange \u003c\/em\u003e\u003c\/strong\u003eor \u003cstrong\u003e\u003cem\u003ered \u003c\/em\u003e\u003c\/strong\u003espectrum, especially good for the flowering, budding or fruiting stages of plant\u003c\/li\u003e\n\u003cli\u003eIt's like the light spectrum of sunlight in late autumn to promote plants flower or fruit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eBuilt-in ballast to provide stabilized voltage\u003c\/li\u003e\n\u003cli\u003eNo infrared ray and ultraviolet radiation to destroy your plants\u003c\/li\u003e\n\u003cli\u003eHigher lumen, longer lifetime and steadier than T8 light\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUL \u003c\/strong\u003elisted Socket and 5ft long power cord (with US standard plug)\u003c\/li\u003e\n\u003cli\u003eAssembly is required\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable border=\"1\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd width=\"136\"\u003eVoltage Supply\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e110V - 265V\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eActinic Tubes\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e6\u003cstrong\u003e \u003c\/strong\u003eTubes\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePower\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e\n\u003cstrong\u003e324\u003c\/strong\u003e Watts\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eColor Temperature\u003c\/td\u003e\n\u003ctd width=\"243\"\u003e\n\u003cdiv align=\"center\"\u003e6x \u003cstrong\u003e3000K\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIllumination\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e6x \u003cstrong\u003e4350 Lux\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOverall Size\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e46-3\/10\"L x 13-2\/5\"W x 1-4\/5\"H\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eDiverse Assembly to Meet Your Different Needs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable border=\"1\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cem\u003eClassic Flat Shape:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProvide light uniform.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cem\u003eArch Shape:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eLighting more concentrated to reap quickly!\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cem\u003eInverted-V Shape:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSatisfied your different growing area and place, such as A-frame shelf.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan class=\"STYLE2\"\u003e\u003cstrong\u003eWaved Shape\u003c\/strong\u003e:\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003eExpand lighting area to illuminate larger growing area to harvest more.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cem\u003e\u003cstrong\u003eFloor Parenthesis Shape:\u003c\/strong\u003e\u003c\/em\u003e\u003c\/td\u003e\n\u003ctd\u003eOffer light for your plant from all sides. Need two or more set lights.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePackage Contents:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3x Deformable DIY T5 HO Fluorescent Grow Light with Bulbs\u003c\/li\u003e\n\u003cli\u003e6x Silver Snap Joint\u003c\/li\u003e\n\u003cli\u003e2x Steel Wire Ropes (2-1\/2 ft)\u003c\/li\u003e\n\u003cli\u003e1x Power Cord\u003c\/li\u003e\n\u003cli\u003e2x Connect Cord\u003c\/li\u003e\n\u003cli\u003e1x Manual\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e*Please kindly note that the grow tent or shelf are for demonstration only, not included in the package. Welcome to visit our store for different kinds of grow tents.\u003c\/p\u003e","published_at":"2019-04-03T07:20:28-07:00","created_at":"2019-03-26T08:08:58-07:00","vendor":"YesComUSA","type":"Grow Light","tags":["Fluorescent Grow Light","Gardeninging","Grow Light"],"price":12299,"price_min":12299,"price_max":12299,"available":false,"price_varies":false,"compare_at_price":14999,"compare_at_price_min":14999,"compare_at_price_max":14999,"compare_at_price_varies":false,"variants":[{"id":14795285037101,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"YES2255","requires_shipping":true,"taxable":true,"featured_image":{"id":5140704395309,"product_id":1710335754285,"position":1,"created_at":"2019-03-26T08:08:58-07:00","updated_at":"2019-03-26T08:08:58-07:00","alt":null,"width":600,"height":600,"src":"https:\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes2255__1.jpg?v=1553612938","variant_ids":[14795285037101]},"available":false,"name":"4ft 6-Tube HO Fluorescent Plant Grow Light Kit 3000K","public_title":null,"options":["Default Title"],"price":12299,"weight":13608,"compare_at_price":14999,"inventory_quantity":0,"inventory_management":"shopify","inventory_policy":"deny","barcode":null}],"images":["\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes2255__1.jpg?v=1553612938","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes2255__2.jpg?v=1553612938","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes2255__3.jpg?v=1553612938","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes2255__4.jpg?v=1553612938","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes2255__5.jpg?v=1553612938","\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes2255__6.jpg?v=1553612938"],"featured_image":"\/\/cdn.shopify.com\/s\/files\/1\/0746\/4805\/products\/yes2255__1.jpg?v=1553612938","options":["Title"],"content":"\u003cstyle type=\"text\/css\"\u003e\u003c!--\n.STYLE1 {color: #000000}.STYLE2 {font-style: italic}\n--\u003e\u003c\/style\u003e\n\u003cp\u003e\u003cstrong\u003eBrand New 4FT Deformable DIY T5 Fluorescent Grow Light with Reflectors \u0026amp; 3000K Bulbs\u003c\/strong\u003e\u003cbr\u003e This grow light can help you get a good harvest quickly and conveniently. The High Output T5 Lamp can provide perfect spectrum for the growing, blooming and fruiting stages of plants! Lighting our light to light up your harvest season.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e**We'll upgrade two of bulbs freely and automatically. The same function but more beautiful. If you mind there are two bulbs are different, please watch the pictures carefully before purchasing. Thank you!\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eT5 HO Fluorescent Grow Light:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnique Design: \u003cstrong\u003edeformable light stand + rotatable incorporate bulb with reflector\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eSatisfy your plants in various needs of heights, stages, varieties and grow areas\u003c\/li\u003e\n\u003cli\u003eChange surface light source in different directions according to your need\u003c\/li\u003e\n\u003cli\u003eAdjusting varying space between tubes and plants in same light\u003c\/li\u003e\n\u003cli\u003eLighting more concentrated and precise to reap quickly\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e3000K \u003c\/strong\u003eColor Temperature Fluorescent Tube:\n\u003cul\u003e\n\u003cli\u003eOffers \u003cstrong\u003e\u003cem\u003eorange \u003c\/em\u003e\u003c\/strong\u003eor \u003cstrong\u003e\u003cem\u003ered \u003c\/em\u003e\u003c\/strong\u003espectrum, especially good for the flowering, budding or fruiting stages of plant\u003c\/li\u003e\n\u003cli\u003eIt's like the light spectrum of sunlight in late autumn to promote plants flower or fruit\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eBuilt-in ballast to provide stabilized voltage\u003c\/li\u003e\n\u003cli\u003eNo infrared ray and ultraviolet radiation to destroy your plants\u003c\/li\u003e\n\u003cli\u003eHigher lumen, longer lifetime and steadier than T8 light\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eUL \u003c\/strong\u003elisted Socket and 5ft long power cord (with US standard plug)\u003c\/li\u003e\n\u003cli\u003eAssembly is required\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eSpecifications:\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable border=\"1\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd width=\"136\"\u003eVoltage Supply\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e110V - 265V\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eActinic Tubes\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e6\u003cstrong\u003e \u003c\/strong\u003eTubes\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePower\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e\n\u003cstrong\u003e324\u003c\/strong\u003e Watts\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eColor Temperature\u003c\/td\u003e\n\u003ctd width=\"243\"\u003e\n\u003cdiv align=\"center\"\u003e6x \u003cstrong\u003e3000K\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eIllumination\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e6x \u003cstrong\u003e4350 Lux\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eOverall Size\u003c\/td\u003e\n\u003ctd\u003e\n\u003cdiv align=\"center\"\u003e46-3\/10\"L x 13-2\/5\"W x 1-4\/5\"H\u003c\/div\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e\u003cstrong\u003eDiverse Assembly to Meet Your Different Needs:\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable border=\"1\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cem\u003eClassic Flat Shape:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProvide light uniform.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cem\u003eArch Shape:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eLighting more concentrated to reap quickly!\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003e\u003cem\u003eInverted-V Shape:\u003c\/em\u003e\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eSatisfied your different growing area and place, such as A-frame shelf.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan class=\"STYLE2\"\u003e\u003cstrong\u003eWaved Shape\u003c\/strong\u003e:\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003eExpand lighting area to illuminate larger growing area to harvest more.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cem\u003e\u003cstrong\u003eFloor Parenthesis Shape:\u003c\/strong\u003e\u003c\/em\u003e\u003c\/td\u003e\n\u003ctd\u003eOffer light for your plant from all sides. Need two or more set lights.\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePackage Contents:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e3x Deformable DIY T5 HO Fluorescent Grow Light with Bulbs\u003c\/li\u003e\n\u003cli\u003e6x Silver Snap Joint\u003c\/li\u003e\n\u003cli\u003e2x Steel Wire Ropes (2-1\/2 ft)\u003c\/li\u003e\n\u003cli\u003e1x Power Cord\u003c\/li\u003e\n\u003cli\u003e2x Connect Cord\u003c\/li\u003e\n\u003cli\u003e1x Manual\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e*Please kindly note that the grow tent or shelf are for demonstration only, not included in the package. Welcome to visit our store for different kinds of grow tents.\u003c\/p\u003e"}

4ft 6-Tube HO Fluorescent Plant Grow Light Kit 3000K

Product Description
Sku: YES2255
Product Type: Grow Light
$ 122.99 $ 149.99
Maximum quantity available reached.

Brand New 4FT Deformable DIY T5 Fluorescent Grow Light with Reflectors & 3000K Bulbs
This grow light can help you get a good harvest quickly and conveniently. The High Output T5 Lamp can provide perfect spectrum for the growing, blooming and fruiting stages of plants! Lighting our light to light up your harvest season.

**We'll upgrade two of bulbs freely and automatically. The same function but more beautiful. If you mind there are two bulbs are different, please watch the pictures carefully before purchasing. Thank you!

T5 HO Fluorescent Grow Light:

  • Unique Design: deformable light stand + rotatable incorporate bulb with reflector
    • Satisfy your plants in various needs of heights, stages, varieties and grow areas
    • Change surface light source in different directions according to your need
    • Adjusting varying space between tubes and plants in same light
    • Lighting more concentrated and precise to reap quickly
  • 3000K Color Temperature Fluorescent Tube:
    • Offers orange or red spectrum, especially good for the flowering, budding or fruiting stages of plant
    • It's like the light spectrum of sunlight in late autumn to promote plants flower or fruit
  • Built-in ballast to provide stabilized voltage
  • No infrared ray and ultraviolet radiation to destroy your plants
  • Higher lumen, longer lifetime and steadier than T8 light
  • UL listed Socket and 5ft long power cord (with US standard plug)
  • Assembly is required

Specifications:

Voltage Supply
110V - 265V
Actinic Tubes
6 Tubes
Power
324 Watts
Color Temperature
6x 3000K
Illumination
6x 4350 Lux
Overall Size
46-3/10"L x 13-2/5"W x 1-4/5"H

Diverse Assembly to Meet Your Different Needs:

Classic Flat Shape: Provide light uniform.
Arch Shape: Lighting more concentrated to reap quickly!
Inverted-V Shape: Satisfied your different growing area and place, such as A-frame shelf.
Waved Shape: Expand lighting area to illuminate larger growing area to harvest more.
Floor Parenthesis Shape: Offer light for your plant from all sides. Need two or more set lights.

Package Contents:

  • 3x Deformable DIY T5 HO Fluorescent Grow Light with Bulbs
  • 6x Silver Snap Joint
  • 2x Steel Wire Ropes (2-1/2 ft)
  • 1x Power Cord
  • 2x Connect Cord
  • 1x Manual

*Please kindly note that the grow tent or shelf are for demonstration only, not included in the package. Welcome to visit our store for different kinds of grow tents.

  • Returned items are accepted within 30 days of delivery.
  • All returned items must be repacked and returned in their original packaging for protection.
  • We recommend that you insure packages being returned for your protection, as customer is responsible for any damage that occurs during return shipment.
  • Returned merchandise that is damaged upon receipt will not be credited.
  • Customers are responsible for the initial shipping cost.
  • Custom displays and customized products, including orders with custom text, imprinting or graphics are non refundable.

Special Note: Customers returning items that were received damaged, defective and/or miss-shipped products please call Customer Service at 1.626.336.2829 for resolution.

 

Return Procedure

  • Please review our Return Policy before completing these steps.
  • Standard Package Shipments (UPS/FedEx delivery):
  • Please contact us so an RMA number can be generated for your return.
  • Please fill out the return form completely and return it with your package.
  • Returns without a return form WILL NOT be accepted.
  • Failure to fill in all required fields will delay the processing of your return.
  • Freight/Pallet Shipments (including display cases):
    • Please contact us so an RMA number can be generated for your return.
    • Clearly write/label all sides of the shipment with the assigned RMA number.
    • Freight Returns will NOT be accepted without a valid RMA number clearly marked on the outside of the package/crate.
  • Please allow 15 days from the date we receive the return for inspection and credit where due.

 

    1. Can my order be canceled?

    - Orders can be cancelled within 30 minutes of placement. Please call us during our business hours (Mon-Fri 8:00AM-5:00PM PST) or send an email requesting the cancellation immediately. Please note that due to the high volume of shipments processed daily, cancellations are not guaranteed unless confirmed by a representative.

    2. Why is there no movement on my tracking number?

    Once your order has been processed and shipped, you will receive an automated message with your order's tracking information. Please note that due to the high volume of packages shipped daily, it may take 24-48 hours (72hrs for items shipped via UPS Mail Innovations) for the carriers to update their system. Average times below for shipping information on your package(s) to update:
    A. UPS-MID - tracking information will appear within 48-72 hours on the carrier's website
    B. UPS-SurePost - tracking information will appear within 48 hours on the carrier's website
    C. UPS Ground - tracking information will appear within 24-48 hours on the carrier's website
    *All shipments are scheduled to be delivered within 5-7 business days. Shipment movement information is captured each time a tracking label is scanned in the UPS system, from the time the label is created until the shipment is delivered. Rest assured that your shipment is still moving even though no new tracking scans may appear for a while. Due to this reason, we will not be able to issue a resolution until the minimum of 7 business days has passed.

    3. What if I need spare parts for my item?

    - YesComUSA does not sell nor provide spare parts; however, they may be ordered or requested through our supplier if available/replaceable. If needed, please contact customer support to assist you accordingly.
    *Make sure to provide your full order information to assist you accordingly.

    4. Why did I receive an email regarding order verification?

    - We at YesComUSA care about the security and privacy of our customers. We use one most advanced encrypted software and are very diligent about protecting your privacy and personal information. In some cases, our system may detect activities on the purchase which may be deemed as signs of a “fraudulent” purchase and will put orders on hold for verification prior to releasing. In this case, we may ask for ID verification. Once verified, we will proceed in releasing the order. Please note that the order is subject to cancellation within 48 hours if not verified.

    5. Can I get my tracking number if I don't have an account?

    - Tracking numbers will be sent via email to the email address provided by the customer at the end of the business day once packages have been shipped. We highly recommend checking all information inputted (Email, Name, Shipping and Billing Address) to avoid any further delays.

    6. My package is being held at UPS Access-Point. What do I do now?

    -In some cases, packages may be held at a UPS Access-Point due to the following reasons.
    A. Item is undeliverable to the physical address.
    B. UPS has attempted to deliver the item once and did not leave the package since they were unable to determine a “safe location” for the item to be left behind.
    UPS Access-Point packages will need to be picked up within 5 days along with valid ID to release the package. If packages are not picked up on the 5th day, UPS will ship the item back to the sender. If you have not received your package by the estimated delivery time or have received notification that your item has been held at the UPS Access-Point, please contact UPS to arrange pick up.

    7. Can I change my shipping address once the order is placed? If not, what can I do?

    - Orders can be modified within 30 minutes of submission. Please call us or send an email to customer support and provide the new shipping address in advance. Please note that modifications are not guaranteed unless confirmed by a representative.

    7A. If order information cannot be modified, we can arrange for one of the following below:
    a) Arrange UPS will call pick (free of charge & valid ID needed to release package)
    b) Reroute the package with UPS (rerouting fee will be applied and pricing is varied on location and weight of the item)

    8. What is RTS (Return to Sender) and why do I have to pay a fee?

    - Shipments can be flagged as RTS for the following reasons:
    A. Incomplete/wrong shipping address
    B. Receiver was not available for delivery after 3 consecutive attempts
    C. Business was closed
    D. Packages were refused by customer
    Packages returned to sender are subjected to an RTS fee in which the customer will be liable. Total amount of RTS fee may vary and will be deducted from the total refund if requested. In the event that the customer should choose to have the package reshipped - the re-shipping fee will be waived, however; the customer will be liable for the RTS fee.

    9. Can I pick up item locally?

    - If interested in picking up items locally, we highly recommend calling us to check for availability beforehand. Please note that local will call pick up is only available in our California Facility. All will call transactions are CASH ONLY. Please do not place an order online as all online orders will be shipped.
    Our will call location and hours are as follows:
    Location: 185 N. Sunset Ave
    City Of Industry, CA 91744
    Hours: Monday – Fridays from 9:00AM to 4:30PM
    *Please note that we are only able to hold items for 24 hours.

    10. It shows my order was delivered but I never received it. What do I do?

    - If tracking information shows delivered, we would suggest to double check with family members, neighbors or friends around the area as UPS may have left the package elsewhere.
    Still unable to find, contact us immediately informing the situation along with confirmation you have checked the surrounding area. We will open an investigation claim with UPS which can take up to 8-10 business days to close. We cannot issue a resolution until the claim has closed as UPS may be able to locate the package during this process.
    *Please note, you may also contact UPS to open the claim to expedite the process. If unable to open one, you may contact us for assistance.

    11. What if my package arrived damaged / defective?

    A. Damaged
    - If package(s) are damaged upon arrival, immediately take pictures of the packaging and item and contact customer support along with the images. We will file a claim with UPS for the damages. We can either issue a replacement (if available) or refund once the package(s) has been returned back to our facility.

    B. Defective
    -If package(s) are DOA, non-functional or stopped working, please contact customer support immediately for assistance.
    *Please note, a short video or images would help expedite the process as well.

    12. Is shipping cost refundable?

    - Shipping cost is non-refundable.

    13. Does YesComUSA offer return labels?

    -Unfortunately, we do not offer return labels as customers are liable for the return shipping cost.

    14. About Non-US taxes & Shipping Info

    Currently, we will charge VAT to United Kingdom customers, and you can ask for an e-invoice via email us:sales@yescomusa.com.

    For other European customers, we are not responsible for any customs duties or taxes. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment (In general, Custom clearance handling fee & Duty fee).

    Non-US Shipping Info Learn more from 5. Do you ship internationally?.

    15. What Type of Payment is Accepted?

    Credit and Debit Cards. We currently accept any credit or debit card with a MasterCard, Visa, Discover Network, American Express, PayPal.

    For local pickup order we accept cash payments only. Refer to #9.