Welcome to yescomusa!
About Free Shipping
What Free Shipping Offer refers to?
Free Shipping offer refers to Free UPS Ground Shipping for USA Shipping Addresses excluding Hawaii, Alaska, Puerto Rico and Virgin Islands.
Domestic orders will be processed the same business day if your payment is completed by 12:00pm PST/2:00pm CST/3:00pm EST. We cannot guarantee same-day shipment particularly if your Bill To address is different from your Ship To address but we will do our best to expedite your order. International packages will normally ship within two business days as we need to verify your payment details. Orders placed on Saturdays, Sundays and major U.S. holidays will ship on the following business day.
We may ship each product separately from different warehouses, as we utilize alternative warehouses across the Continental United States.
Most orders are shipped via UPS or US Mail, p.o. Box address (PO Box) is not accepted. Very small or light orders are shipped First Class mail in padded envelopes or small boxes. This ensures that they will fit into your mailbox. Priority Mail with delivery confirmation is used for larger or heavier packages. Delivery time for Priority Mail is generally 2-4 business days, but the delivery time is best state but not guaranteed. Delivery time for First Class mail is 2-7 business days. Note that these are delivery times after it has been shipped. See above question for processing time.
Special Note: Customers returning items that were received damaged, defective and/or miss-shipped products please call Customer Service at 1.626.336.2829 for resolution.